Fiesta Americana Hacienda San Antonio El Puente Resort & Spa, Cuernavaca

The hotel is visually stunning, with beautiful grounds and a unique atmosphere. However, the service and food quality fell short of expectations, and the rooms could use better lighting. Plus, the location isn't very walkable, given its surroundings. Overall, it has great potential but needs some improvements to truly shine.

The hotel is a beautiful property with great gardens and well-maintained pools, but there are some significant downsides. The service had its issues, with confusion over dog policies leading to some frustrating experiences. Dining options were limited, and the absence of nearby restaurants means you'll likely need to drive for meals. On a positive note, the clean and spacious rooms make for a comfortable stay.

I had a rather mixed experience during my stay. The hotel boasts beautiful gardens and clean grounds, providing a lovely setting. However, I found the service to be a bit slow, especially at the restaurant. The rooms were spacious and well-maintained, but my relaxation was interrupted by kids in the jacuzzi. While the hotel has much potential, better management of certain areas is needed to enhance the overall experience.

The hotel has a beautiful setting with well-maintained gardens and spacious facilities. I enjoyed the pools and appreciated the attention to cleanliness. However, dining options were limited, and the Wi-Fi connection was quite weak in the rooms, making it inconvenient at times.

While the hotel has stunning grounds and beautiful pools, my stay was marred by several management issues that detracted from the overall experience. The rooms were spacious with a lovely view, but some amenities fell short. Service was hit or miss; I encountered indifferent staff, especially in terms of room service. Dining options were limited, and I found the lack of nearby restaurants a bit inconvenient. Despite these cons, the property itself has great potential.